Start with your group’s needs

A group booking is a way to arrange flights for several people under shared terms. At INFOLOTY, you can submit an enquiry for a group of 10 or more travellers. The minimum number an airline recognises as a group may depend on the travel class and passengers’ ages.

Before looking at prices, decide what is essential: the same aircraft, a direct flight, a particular arrival time or a generous baggage allowance. Separate these from the things you can be flexible about. An alternative airport or a change of dates may open up more options, but does not guarantee savings.

Four details for your first quote

  1. Route. Give your departure city and destination. If other airports are acceptable, include them. For a journey with several legs, describe each one separately.
  2. Dates. Ideally, include your travel dates and event times. If the dates are open, an approximate month and trip length are enough.
  3. Travellers. Enter the number of travellers, children’s ages and the number of accompanying adults. Names and identity documents are not needed at this stage.
  4. Baggage and priorities. State the number of suitcases and list any equipment or instruments, including their dimensions. Add your budget and any restrictions on connecting flights.

Having one contact person makes it easier to agree on options. It is worth gathering everyone’s preferences in advance, so you do not have to change the brief after every reply.

Compare the total cost and terms

The lowest fare for one ticket may not be available for several dozen people. Equally, a group offer is not automatically cheaper. A meaningful comparison requires the same number of travellers and the same services.

  • Does the price include every leg and the baggage you need?
  • Are seat selection and check-in subject to additional charges?
  • How long is the offer valid, and when are seats confirmed?
  • When must passenger names be supplied, and can a traveller be replaced?
  • What are the payment deadlines, group reduction rules and cancellation terms?

Being on the same flight does not automatically mean sitting together. Also check the airports, local times, connection lengths and time needed for onward travel.

From accepting the offer to ticket issue

An enquiry is not a booking and does not hold seats. Once you choose an option, it must be confirmed under the offer’s terms. Keep a record of the agreed arrangements, especially the payment schedule and deadlines for changes.

Not every booking allows payment in instalments. If the offer requires a deposit, check whether it is refundable and what happens if the group becomes smaller. The passenger list, ticket issue and check-in are separate stages that may have different deadlines.

Send identity document details only through the agreed, appropriate channel. Each traveller should check the travel requirements for their nationality and route, and the organiser should check the rules for minors.

Equipment, instruments and additional needs

Large cases and sports bags must be declared in advance. Confirmation of a passenger’s ticket does not confirm carriage of an unusual item. Prepare its dimensions and weight, including the packaging, and ask how it may be carried and what it will cost on each leg.

Request airport assistance well in advance. The initial form only needs a description of the practical assistance required, without medical records. Any necessary details will be agreed at the next stage.

A final check before travelling

  • Check that passenger names match their identity documents.
  • Confirm local times, the terminal and your travel arrangements to the airport.
  • Share baggage allowances and check-in instructions with the group.
  • Check the current rules for liquids, batteries and special items along the entire route.
  • Save the organiser’s contact details and your booking information.

If there is a baggage problem, keep your flight documents and the report made at the airport. Check the procedures, required supporting documents and claim deadlines directly with the airline.

Check the terms at the source

Airlines have different definitions of a group and different service inclusions. For example, LOT sets separate minimum group sizes for economy and higher travel classes. The terms for your particular flight should always be included in your offer.

LOT — group travel
Ryanair — group bookings
INFOLOTY — questions and answers

Updated: 28 October 2026. This guide is for information only and does not replace the terms of a particular booking.